*For cancellations, 30 days’ notice is politely requested, but not required. The fine print is that we will honor any cancellation request the day that you request it. We know you are used to bad news being hidden in the fine print, we wanted to surprise you for once.
“small print” / late cancellation policy:
The fitness industry is notoriously guilty of playing games with hidden fees, cancellation fees, expiring class cards, and other disrespectful shenanigans. We don’t believe in such tomfoolery. We were put on this earth to be kind to each other, not nickel and dime each other.
We will only ever charge you a “late cancellation” fee ($15 for monthly members, or one class off of your class card) if you cancel within two hours of a class that has a waitlist. You will never be charged a cancellation fee for a class that does not have a waitlist, because that doesn’t make any sense.
If you ever encounter a billing problem that seems unfair, please reach out to us at firstname.lastname@example.org.